Human-in-the-loop QA

Expert testers, amplified by AI

manualTesting is the human layer of the TestLauncher fabric — expert testers for the edge cases, exploratory paths, and real-world judgment automation can’t catch, plus fully administered beta programs segmented by demographics, location, and language. They wield AI testing and automation, not instead of it, so coverage scales without losing human judgment.

Automate the repeatable

Testers drive AI testing and automation for breadth and regression — machine coverage on everything a script does well.

Humans on the hard part

Expert attention goes where judgment matters: exploratory paths, usability, accessibility, and the edge cases automation never imagines.

One shared record

What a tester finds is captured once and flows into your QA Brain — testing, knowledge, and compliance, not a lost spreadsheet.

How we work

Humans wielding the agentic platform

We don’t choose between people and automation — we combine them. Testers drive AI testing and automation for scale, then apply judgment where it counts.

  1. 01

    Automate the repeatable

    Our testers wield the agentic platform — AI testing and automation via bugAgent — to cover breadth and regression at machine scale.

  2. 02

    Apply human judgment

    Then experts spend their attention where a script can’t help: exploratory testing, usability, accessibility, and real-world edge cases.

  3. 03

    Feed the QA Brain

    Every finding is captured once into one owned record, so insight compounds across the fabric instead of dying in an inbox.

What we cover

Where human testers still win

Automation is unbeatable on the repeatable. These are the places real-world judgment outperforms any script — and where our testers focus.

  • Exploratory testing

    Following a hunch a script would never form — the fastest path to the bugs that matter.

  • Usability & UX

    Is it confusing, slow, or frustrating? Automation can’t feel it; a person can.

  • Accessibility

    Real assistive-tech and keyboard journeys, judged by humans, beyond an automated scan.

  • Edge cases & judgment

    Is this anomaly noise or a real defect? The call automation defers to a person.

  • Localization & content

    Language, tone, and cultural fit that only a human reviewer reliably catches.

  • Real-world scenarios

    Messy, human workflows on real devices — not just the happy path in a lab.

  • Beta testing & administration

    Recruited, screened, and managed beta programs — segmented by demographics, location, language, and device — run end to end.

Agent Teams

Expert humans, amplified by Agent Teams.

manualTesting pairs expert testers with a team of AI agents: the agents cover breadth and regression at machine scale, your people bring the judgment — so coverage scales without ever losing the human eye.

Specialized, in parallel

Each agent owns a job — exploring, testing, monitoring, and documenting — all working at once, reaching the long-tail a scripted process never touches.

Always on, self-adapting

The team runs continuously and heals its own coverage as your product changes, so regressions are caught as they land — not in a release-week scramble.

Experts in the loop

Agents deliver the breadth; your testers make the judgment calls — machine-scale coverage a person can actually trust and sign off on.

Built for zero tolerance

Human judgment for zero-tolerance industries

manualTesting puts expert testers where the stakes are real — from medical and fintech to robotics and physical AI, where a missed edge case has physical or regulatory consequences.

Pricing

Scoped to your coverage

manualTesting is a service — scoped to your coverage needs, cadence, and the products you run alongside it. Talk to us and we’ll scope the right engagement. Every engagement pairs expert testers with the full Agent Teams — specialized agents at machine scale, humans making the calls.

Managed testing

A dedicated expert team, wielding the agentic platform.

Custom Scoped to coverage and cadence
  • Expert human testers, in the loop
  • Exploratory, accessibility, and edge-case coverage
  • Beta programs — recruitment, segmentation, administration
  • bugAgent automation driven by the team
  • Findings flow straight into your QA Brain
  • Flexible cadence — release, sprint, or continuous
  • Hands-on onboarding
Talk to sales

Prefer email? Get a quote at hello@testlauncher.com.

FAQ

Frequently asked questions

What is manualTesting?
manualTesting is the human layer of the TestLauncher fabric — expert testers for the edge cases, exploratory paths, accessibility, and real-world judgment that automation can’t catch. They work alongside AI testing and automation, so you get human insight at machine scale.
Is this just manual testing, or do you use automation?
Both — deliberately. Our testers wield the agentic platform: they drive AI testing and automation (via bugAgent) for breadth and regression, then spend human attention where it actually matters — exploratory paths, usability, and judgment calls a script will never make. Humans amplified by automation, not replaced by it.
When do you use a human instead of automation?
Automation is unbeatable for repeatable, high-volume checks. Humans win on the ambiguous and the novel: is this confusing, is this accessible, does this feel wrong, is this edge case a real defect? We put each where it’s strongest — and connect both to the same QA Brain.
How does manualTesting fit the rest of the fabric?
It runs on Launch App, the sovereign foundation, and shares one owned data layer — the QA Brain — with bugAgent, qualThread, and ARC. What a human tester finds is captured once and flows into your testing, knowledge, and compliance record instead of living in a spreadsheet.
Do you run beta testing programs?
Yes — end to end. We recruit and screen real testers segmented to your target market — demographics, location, language, device and platform mix — then administer the whole program: onboarding, build distribution, structured feedback loops, and triage. Raw beta feedback comes back as structured, reproducible findings that flow into your QA Brain alongside the rest of your quality data, instead of a pile of unread survey responses.
Can the platform run on-premises or keep our data in Canada?
Yes. The agentic platform our testers work in deploys as multi-tenant SaaS, single-tenant, on-premises, or fully air-gapped, with Canadian data residency available. TestLauncher is a Canadian-owned, Canadian-built company — a sovereign alternative to the US hyperscalers — so your testing data and results stay owned, governed on your terms, and, when you need it, resident in Canada.
How is manualTesting priced?
manualTesting is a service, scoped to your coverage needs, cadence, and the products you run alongside it — not sold in fixed public tiers. Talk to our team about your quality goals and we’ll scope the right engagement.
Sovereignty & data residency

Sovereign deployment. Canadian data residency.

The agentic platform our testers work in deploys to match your governance — you decide where your testing data lives, with Canadian data residency available.

  • Deploy anywhere — SaaS, single-tenant, on-premises, or fully air-gapped.
  • Canadian data residency — keep regulated and public-sector data in Canada.
  • Canadian-owned & built — a sovereign alternative to the US hyperscalers.

Human insight, at machine scale.

Tell us where quality can’t fail — we’ll bring expert testers, amplified by AI testing and automation, to the parts that matter most.